• Oversee the delivery of high-quality, age-appropriate programming aligned with the 5 Key Elements of Positive Youth Development and Club priority outcomes: Academic Success, Good Character & Leadership, Healthy Lifestyles, and Life & Workforce Readiness.
• Provide leadership for the Academic Success/Tutor Program serving youth in grades 3rd–12th, including daily operations, staff supervision, school partnerships, and compliance with grant requirements.
• Monitor program quality and member outcomes, using data and feedback to strengthen services and respond to youth needs.
• Track, manage, and report on program effectiveness using tools such as Boys & Girls Clubs of America’s Impact Assessment, NYOI survey, and other required reporting measures.
• Ensure grant-funded programs are implemented with fidelity and that all deliverables, documentation, and timelines are met.

• Lead, supervise, coach, and evaluate staff, volunteers, and interns supporting both Elementary and Teen programs.
• Foster a strong team culture through ongoing training, feedback, professional development, and clear accountability.
• Manage staff schedules and daily coverage, including snow days, no-school days, and other unexpected schedule changes.
• Ensure Club policies, procedures, and behavioral expectations are implemented consistently across programs.
• Partner with Human Resources on staff hiring, onboarding, performance management, and disciplinary processes.
• Attend, lead, and support required meetings, trainings, and Club-wide initiatives.

• Build positive, supportive relationships with youth and serve as a consistent mentor and role model.
• Support youth development through behavior management strategies, Youth Success Plans, and proactive member support.
• Maintain a safe, inclusive, and welcoming environment that supports the physical and emotional well-being of all youth.
• Respond to significant behavior incidents, member concerns, and family situations with professionalism and care.

• Serve as a key point of contact for parents and caregivers, providing regular communication through orientations, calls, emails, and day-to-day interactions.
• Build and maintain strong partnerships with schools and community organizations to enhance support for youth and families.
• Support recruitment, enrollment, and marketing efforts in partnership with the Membership Coordinator, including newsletters and promotional materials.

• Manage program budgets responsibly, including supplies, purchases, and equipment.
• Maintain safety standards, staffing ratios, and operational readiness across all assigned program areas.
• Collaborate across Club sites and departments to promote consistency, strengthen services, and support organizational goals.
• Complete reports, documentation, and assigned projects accurately and on time.
• Perform other duties as assigned.

• Bachelor’s degree in education, youth development, social work, or a related field is preferred.
• Minimum of 3–5 years of experience working with youth ages 6–18 in a leadership or program management role.
• Prior supervisory or management experience is required.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and experience with program or data management software.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced and dynamic environment.
• Proven ability to think critically, solve problems efficiently, make sound decisions quickly, and adapt to changing circumstances.
• Demonstrated success in leading, mentoring, and developing positive relationships with youth, families, staff, and community partners.
• Positive attitude, professional demeanor, and commitment to the mission, values, and youth development philosophy of the Boys & Girls Club.
• Must be available to work Monday–Friday between 6:00 AM and 6:00 PM, with occasional evening and weekend hours required for events and programming.
• Ability to understand, implement, and model youth behavior management practices consistent with Club values of fun, supportive relationships, recognition, opportunity, and safety.

• Ability to observe, interact, and communicate effectively with youth, staff, and families.
• Ability to stand or sit for extended periods.
• Ability to operate standard office equipment (computer, copier, phone, etc.).
• This position is considered safety-sensitive.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

We are proud to be an Equal Opportunity Employer and a Drug-Free Workplace!

All qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, non-job-related disability, or any other protected class.

The Boys & Girls Club of the Northern Plains provides reasonable accommodations to applicants and employees in compliance with local, state, and federal laws and regulations. Applicants requiring reasonable accommodation for any part of the application/hiring process should contact Human Resources to communicate their request for accommodation at 605-692-3333.