• Serves as second-in-command at the site, with standing authority over defined operational areas and full site leadership responsibility in the Center Director's absence
• Manages all staff scheduling across the site in alignment with the labor budget, including opening/closing shift rotations and coverage planning
• Processes and approves time off requests in accordance with organizational policy
• Holds primary ownership of licensing paperwork compliance at the site level, ensuring all required documentation is current, accurate, and submitted on time
• Maintains accurate daily attendance records, ratio monitoring logs, and all required regulatory documentation
• Serves as a point of contact for families regarding billing, child schedules, and operational matters
• Manages family tour coordination and enrollment support at the site level, partnering with the Enrollment Coordinator on onboarding logistics
• Manages enrollment paperwork and health record compliance, including tracking and updating immunization records
• Supports onboarding of new staff, including orientation schedules, required documentation, and initial site orientation
• Provides oversight of Front Desk Staff responsibilities including incident and accident report completion, data tracking, program coding, and parent communication through designated program apps
• Manages supply orders and communicates facility or IT needs to the Center Director for submission shared services in the Admin department
• Reviews and submits CACFP meal count records and food service documentation to the Food Service department, ensuring accuracy and timeliness
• Participates in leadership meetings and contributes to site-level decision-making alongside the Center Director
• Builds working knowledge of childcare program operations

• Associate's degree or higher in Early Childhood Education, Business Administration, or related field preferred
• Minimum 2 years of experience in an early childhood or administrative setting
• Knowledge of NAEYC Program Standards preferred
• Strong organizational, scheduling, and administrative skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and scheduling systems
• CPR/First Aid certification required or ability to obtain within 90 days of hire

• Ability to work in an active childcare environment
• Ability to sit, stand, and move throughout the site during work shifts
• Ability to lift up to 30 pounds
• Ability to provide ratio coverage in classrooms when needed
• This position is considered to be safety-sensitive

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

We are proud to be an Equal Opportunity Employer and a Drug-Free Workplace!

All qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, non-job-related disability, or any other protected class.

The Boys & Girls Club of the Northern Plains provides reasonable accommodations to applicants and employees in compliance with local, state, and federal laws and regulations. Applicants requiring reasonable accommodation for any part of the application/hiring process should contact Human Resources to communicate their request for accommodation at 605-692-3333.