• Oversee daily Club operations at the Boys & Girls Club of Milbank, ensuring a safe, well-run environment for members and staff
• Maintain strong working relationships with Milbank Elementary School and Milbank School District leadership
• Manage staffing coverage and safe operations during no-school days, inclement weather, and unplanned closures
• Step in on unexpected or urgent operational needs as they arise

• Recruit, hire, train, supervise, and motivate full- and part-time staff
• Conduct performance reviews (including 60-day, quarterly, and improvement plans), and manage disciplinary actions
• Hold consistent one-on-one check-ins with direct reports and lead monthly staff meetings and required trainings
• Ensure staff consistently implement the 5 Key Elements of Positive Youth Development
• Promote and model the Club's core values: excellence, impact-driven work, teamwork, and integrity

• Support youth behavior and discipline plans; lead on major guidance and behavior matters
• Ensure compliance with behavior policy, special needs protocols, safety standards, and success plans
• Regularly assess program effectiveness and adjust to meet youth needs
• Track and report on youth participation across Academic Success, Good Character & Citizenship, and Healthy Lifestyles

• Represent the Club in the community, including radio, TV, print, and Club tours
• Build strong relationships with school principals, counselors, and other educational stakeholders
• Cultivate parent relationships through orientations, ongoing communication, and daily interaction
• Partner with local community groups to enhance services and community impact
• Lead Unit-level recruitment and marketing initiatives

• Lead planning, execution, and follow-up for Club special events
• Administer grants and ensure programs meet objectives, deliverables, and reporting requirements
• Provide program content for newsletters and publications
• Complete annual BGCA Impact and Safety Assessments and meet all evaluation deadlines

• Monitor and manage budgets for staffing, events, and program areas
• Ensure resource allocation aligns with organizational priorities

• Attend all required organizational meetings, including monthly all-staff, weekly supervisor 1:1s, and Coordinator team meetings
• Monitor membership data and null reports for accuracy, and ensure accurate duplicated and unduplicated participation tracking

• Bachelor's degree from an accredited college or university
• Demonstrated experience working with youth preschool through 12th grade
• Proven management and supervisory experience, ideally in a youth-serving or nonprofit environment
• Strong leadership presence with the ability to coach, mentor, and hold staff accountable
• Positive, solutions-oriented outlook
• Exceptional verbal and written communication skills
• Deep understanding of youth development principles and behavior management aligned with the Club's core values of fun, supportive relationships, recognition, high expectations, and safety
• Ability to provide both immediate and reflective feedback that supports positive youth development

• Capacity to observe, interact with, and communicate effectively among youth, staff, volunteers, and parents to ensure a safe and supportive Club environment
• Ability to stand, walk, or sit for extended periods during a shift
• Ability to safely operate general office equipment (computers, phones, copiers)
• This position is safety-sensitive and requires consistent awareness of and responsiveness to the safety of all Club members

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

We are proud to be an Equal Opportunity Employer and a Drug-Free Workplace!

All qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, non-job-related disability, or any other protected class.

The Boys & Girls Club of the Northern Plains provides reasonable accommodations to applicants and employees in compliance with local, state, and federal laws and regulations. Applicants requiring reasonable accommodation for any part of the application/hiring process should contact Human Resources to communicate their request for accommodation at 605-692-3333.